Baron Giyim Customer Satisfaction Principle
Baron Giyim aims for unconditional customer satisfaction in online shopping conducted through victorbaron.com.tr. Our goal is to enhance each customer's shopping experience and exceed their expectations. In this context, we offer free shipping on all your orders.
Free Shipping Options
Your orders are delivered worldwide using reliable shipping companies such as UPS, FedEx, and DHL. Within Turkiye, products are shipped for free via Yurtiçi Kargo and MNG Kargo. Your orders will be dispatched to your registered delivery address within 5-7 business days. Please carefully check your delivery address before placing your order, as this is crucial for a smooth delivery process.
Identity Information and Security
According to relevant regulations, service providers (postal and cargo companies) are required to record certain identity information during the delivery phase of the shipments. This information includes the recipient's full name, citizenship number, or for foreign nationals, passport number and similar identification details. These records will be kept confidential and stored for at least two years for possible submission to relevant authorities. If the recipient chooses not to provide their identity information, the shipment will not be delivered and will be returned to the sender.
Product Return and Exchange Policy
At Baron Giyim, we do not accept product returns. However, we do allow exchanges, provided that the shipping costs are covered by the buyer. We aim to evaluate exchange requests as quickly as possible to provide you with the best service.
In conclusion, when shopping with Baron Giyim, you can expect a secure process and a service understanding that prioritizes customer satisfaction. Please do not hesitate to contact our customer service for any questions you may have.
